Providence Day Nursery
Providence Day Nursery in Elland, West Yorkshire has been providing day care for children aged 2 months to 8 years since 2003. With a large facility and a lot of children to look after, heating is a critical factor in keeping the nursery running.
The previous boiler at Providence completely broke down at the worst possible time – the height of winter, so it was essential that a replacement was fitted as quickly as possible to enable the nursery to remain open and minimise any impact on the parents and children that rely on it. Rachel Brown, the manager at Providence, said: “The boiler was really old and it completely failed when temperatures were at their lowest, so we needed a new system installing ASAP.”
A JLA engineer was visiting the nursery at the time of the breakdown to service the washing machine and dryer and informed Providence of JLA’s range of heating solutions. Rachel said: “When the JLA engineer mentioned their heating division we asked for a new boiler quote straight away. JLA were the obvious choice for the new system, as the washing machine and dryer have always been very reliable, and with the Total Care package we know that JLA are only a phone call away should a problem occur.”
After discussing the nursery’s needs and surveying the facilities, it was agreed that the best option for Providence was a JLA wall hung boiler which provides energy-efficient heating, saving them up to 30% a year on utility bills. The nursery will be kept warm and comfortable all-year round and the staff have complete peace of mind that should any problems occur with the boiler, JLA’s Total Care package will keep the business running. With a four-hour engineer response and no wear-and tear clause, the Total Care solution appealed to Providence Nursery as it meant they would never have the risk of being left without heating again.
Rachel is very happy with the service JLA provide: “We can’t open the nursery if the temperature gets below 16°C so the Total Care promise that you’ll never leave us without heating or hot water is exactly what we need.”
Rachel was really impressed with the professionalism of the JLA staff and the communication during the install: “They were really good; they contacted us regularly to make sure we were happy with everything so it was great. I would definitely recommend JLA Heating to other nurseries and schools, they were fantastic.”