Brent Primary School - Remote Heating System Management

Brent Primary School is a growing academy primary school in Dartford, Kent and is part of the Cygnus Academies Trust. With 590 pupils currently on roll, the school is in the process of expanding from a two to three form entry.

The School started experiencing problems with one of their boilers when nearby residents noticed smoke coming from the Victorian part of the school building. On further inspection of the boiler that serviced this area of the school, the caretaker noticed it wasn’t working and had filled with water. Despite having the boiler serviced by another provider only recently, the school was left to consider whether to repair or replace it.

Becky Parker, School Business Manager at Brent Primary School, commented on why she came to JLA:

“JLA was recommended to us by another school in our Trust. We had been comparing a range of quotes from other suppliers, but the Total Care subscription plan that our sister school was benefiting from with their new boiler, gave us a unique new option that really suited our needs. They were really also complimentary about their experience with JLA.”

The Brent Primary School now benefits from one of JLA’s market-leading floor-standing commercial boilers and its all-inclusive Total Care package which includes the equipment for no capital outlay, plus 24/7 breakdown cover with a guaranteed 4-hour response time.

Becky continues:

“When a boiler breaks, this can be massively disruptive to school life. We have to ensure the welfare of the children and manage the practicalities of that, but there is also a cost implication. For example we’ve had to purchase and run electric heaters in the past. We don’t have to worry about any of that now – JLA’s Total Care gives us complete peace of mind that someone is taking care of our heating for us.

We even had a situation recently whereby our heating was left on when our caretaker was on leave and JLA were able to remotely switch it off for us due to the remote connectivity that comes with the boiler – it is just fantastic to have that kind of back-up.

I’m now talking to JLA about consolidating other parts of our school, in terms of our other boilers but also other products and services they offer. JLA made the process really easy for us and I’d recommend any school consider them when the time comes to upgrade their boilers.”

If you’d like to discuss the benefits of remote boiler monitoring and diagnostics, get in touch with JLA’s friendly advisors today.