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Installation Support Centre
What you can expect from us
Expert installation. Reliable support. Equipment that’s ready to perform from day one.
Clear communication
You will receive timely updates on scheduling, delivery windows, and any access requirements, so you always know what’s happening throughout each stage.
Professional team
Our trained installation team will arrive prepared, punctual, and fully briefed on your set-up. Safety, cleanliness, and minimal disruption are always our top priorities.
Installation & set-up
We’ll install your equipment to manufacturer standards, complete comprehensive checks, and ensure everything is optimised for your operational needs.
Training & handover
Before we leave, we’ll walk you and your team through the basics, safety considerations, and best practices so that you can get the most out of your equipment.
Ongoing support
We are committed to providing ongoing support through dedicated account management, and access to our expert team whenever needed.
Your laundry equipment installation checklist
The following advice will help to ensure the installation of your JLA laundry equipment is as smooth as possible.
Services
To help prepare your premises, this section outlines essential services and utilities, such as drainage, ducting, water, gas, electricity, and inlets along with key considerations for each.
What is included in JLA Total Care
Installation of your JLA Total Care equipment is included in the deal when connecting to services provided within 1.5 meters of install location. JLA can in certain circumstances run services further, but costs normally fall out of the agreed Total Care deal and will need to be paid upfront, confirmation of this will be provided once a full scope has been carried out by our installation experts.
Drainage
A soil vent pipe (min. 100mm diameter) should be situated in the ‘wet’ side of the laundry.
Ducting
The portion of external wall to receive the dryer ducts and air inlet panels should be in the ‘dry’ side of the laundry.
Three-phase electricity supply
Ideally the laundry will have a three-phase electric supply, but we can work around this with a single phase supply. The ratings vary according to machine size and heater capacity. As a rule of thumb each washer and ironer will be three phases, generally around 32 amps per phase. Dryers will be single phase 13 amp if gas heated or three phase if electric heated.
Water supply
Hot and cold water supplies which supply up to 24 litres per minute at 1.5 bar minimum are required under normal circumstances. Obviously, these will vary according to the numbers and types of washers in use.
Gas supply
Gas should be sized according to the types of machines employed and the distance, route configuration and other draws from the source point. A manual or electronic shut off valve must be provided in an accessible location.
Duct and air inlet panel sizes
The duct size and air inlet panel size increases in proportion to the size and number of the dryers in the laundry.
Dryer outlet
The dryer outlet to atmosphere (even for gas dryers) is completely harmless, albeit unpleasant and musty in odour. The duct can be vented out at any point, high or low, where the odour is least likely to cause offence, i.e. at least 2m away from open windows and the air inlet panel.
Air inlet requirements
The requirements for air inlets used in dryers and boilers are as different as their respective exhausts. The dryer draws air out of the room to operate the linen drying process.
As a result, a substantially sized panel is required to allow the correct amount of ‘make-up’ air to be drawn back into the room, equally replacing that which is exhausted out of the room.
It is important to note that a dryer will use the same amount of air whether it is heated by gas, electric or steam, therefore the theory that an electric dryer does not require make-up air is incorrect.
Location
This section provides guidance on selecting the most suitable location for installing laundry equipment within your premises. The checklist covers key considerations including ground-floor accessibility, external wall ducting, visual impact, and ease of access to the machines.
Ground floor level
Ideally, the laundry should be situated on the ground floor to facilitate easy machine access and to alleviate structure borne vibration which may damage the building.
External wall and ducting
The chosen site should consist of at least one external wall to receive dryer exhaust ducts and air inlet panels without the need for expensive and troublesome fan assisted systems.
Aesthetic considerations
The wall to receive the duct outlets should be aesthetic to the client’s satisfaction, i.e. not close to the main entrance.
Machine access
Consideration should be given to machine access, bearing in mind that machines may need to be swapped or upgraded long after the completion of the building.
Avoiding basement laundries
Basement laundries should be avoided. These present problems with machine access and generally make the installation of foul drains, dryer exhausts and make up air very difficult.
Floor quality
This section provides guidance on selecting the most suitable location for installing laundry equipment within your premises. The checklist covers key considerations including ground-floor accessibility, external wall ducting, visual impact, and ease of access to the machines.
Concrete floor slabs
Where possible the laundry floor should be a solid concrete ground floor slab – even if the rest of the ground floor is suspended beams.
Using timber
Timber floors should be avoided.
Under-floor heating
Under-floor heating must be omitted from the area that is to receive the washing machines.
When to consult a structural engineer
Where PCC floors or block and beam floors are unavoidably present, your appointed structural engineer must be consulted. In most cases a concrete plinth will need to be cast on top of the structural floor (not the screed) to receive holding down bolts.
Fixing and mounting
This section highlights the importance of securing a stable base for your equipment. We also explain how weight and momentum are distributed within commercial washing machines to help customers understand how to anchor a base.
Anchoring a base
Most commercial washing machines need anchoring to a firm floor or base. This is generally done by drilling four holes per washer and fixing down with 150mm long M16 Rawl bolts, through bolts or Chem-fix bolts.
Weight and machine forces
Most commercial washing
Although the washers are heavy, it is not their dead weight that generally causes structural problems. The revolving momentum of the drum causes an alternate effect. On the downward side of the curve the washer pushes down onto its bolts and forces its weight upon them. Then, on the upward curve, it drags them back up.
The important thing here is that the washer does not just rise, it actually pulls itself upwards, which is why such hefty bolts are required to prevent it pulling itself loose, which may in turn lead to the structure vibrating.
Your catering equipment installation checklist
Help and advice for the installation of catering and kitchen equipment.
Engineer access
Properly preparing your site before our engineers arrive is essential for a smooth, successful and timely installation.
Clear access for our engineers
Before installation begins, please ensure that clear access routes are available for large equipment and tools, adequate parking or loading bay space is reserved for installation vehicles, and all relevant areas are unlocked and safe to access.
Utilities
The preparation of utilities, such as power outlets, gas, water or ventilation, ensures an affective installation process.
Power, utilities and connections
Please ensure that all required connections such as power outlets, gas, water, or ventilation are ready and within reach. Our team will also handle the removal of any existing equipment as part of the installation process.
Health and safety
Creating and maintaining a safe environment throughout the installation process is essential to ensure everything regulations are maintained.
Site health and safety requirements
Please ensure any site-specific inductions or PPE requirements are communicated to our team in advance, and that all hazardous areas are clearly identified for safety.
On-site contacts
To help everything run smoothly on the day of installation, it’s really helpful to have a nominated on-site contact available.
On-site contacts
Please ensure a nominated on-site contact is available on the day of installation, and that any required technical or compliance documentation is prepared in advance.
Post-installation
To make the most of your installation, we recommend allowing time at the end for a thorough handover and training session.
Post-installation time
Please allow time at the end of the installation for training and handover, and ensure storage space is prepared for manuals, warranty documents, and service schedules.
We are excited to get your new JLA equipment up and running
"If you have any questions before your installation date, our team is here to help – just get in touch and we’ll make sure you’re fully prepared."
George Barclay, Head of Installations
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