Opened in 1596 by Countess of Sussex Lady Frances Sidney, Sidney Sussex is one of Cambridge University’s smaller colleges, and today has a student community of just 355 undergraduates, 275 post-graduates, and 80 fellows.
Circuit has served this friendly community since 2014, operating washing machines and dryers at the campus’s Blundell laundry site. In recent years, however, these older machines nearing the end of their life cycle, resulting in a drop in student satisfaction, and an increasing number of engineer call-outs.
To improve the situation, the Sidney Sussex estates team worked closely with Circuit to plan and manage a full upgrade for the site and its equipment. This started with Circuit’s Décor team completing a full renovation of the laundry facilities, creating a fresher, cleaner environment, and was followed by the installation of seven new innovative washers and dryers, including five washer-dryer stacks designed to save space all with easy-to-use fascias.
Along with making the laundry room more welcoming, Blundell was also one of the first to be fitted with Circuit Go, an all-new and much simpler instant payment system with an app that lets students check availability in advance, book a machine and start a cycle, or simply pay as they go by tapping contactlessly. What’s more all the machines are connected so any faults are automatically detected and actioned without relying on the customer to report. The response from students and staff so far has been excellent..
"Since the beginning of the term, feedback has been overwhelmingly positive. Our students are finding the new machines much more efficient than the previous models, and many have commented that their clothes are noticeably cleaner, too! Additionally, students and housekeeping staff have mentioned how much they appreciate the new Circuit Go app, which is much more user-friendly and offers a wider variety of payment options. The expanded number of cycles also provides more choice, which I believe enhances the laundry experience. And since the new machines began operating, not a single fault has been reported."
To learn more about Circuit Go and how it could transform your managed laundry, simply get in touch.
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