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Home > Blog > The most common issues with commercial tumble dryers

  • Laundry, Tumble dryers

The most common issues with commercial tumble dryers

  • Laundry
  • February 5, 2026
George Barclay
  • George Barclay
  • Laundry Expert

Daily loads and a long service life mean that even the most robust commercial tumble dryers can develop minor faults and errors over time.

Here at JLA, we have an extensive network of in-house engineers across the UK to help reduce downtime and get you up and running again.

We always recommend avoiding attempts at making any major repairs yourself, or opening up your dryer.

As well as being unsafe, this can also void your warranty. If you’re in any doubt, it’s always better to call for an engineer.

JLA commercial tumble dryer

‘Sail switch open’ fault error on my dryer

A safety device, the sail switch shuts down your dryer if there isn’t enough air getting through its vent. We recommend clearing obstructions in addition to avoiding overloading, lint build-up, or blockages. There could be a more significant reason for the error, including wiring or connection issues, so an engineer should be able to provide additional advice and diagnose the problem with your dryer.

My commercial tumble dryer won’t start

If your machine won’t start, there could be a wide range of issues. This could be a simple problem like a door jam, a coin jam with coin-operated equipment or something more significant.

We recommend contacting an engineer so they can evaluate any problems and get the machine up and running again.

My dryer isn’t heating or drying items

If your loads are coming out damp, there could be a myriad of reasons from not using the correct programme to lint build-up and faulty heating elements or defective thermostats.

If the problem still persists once you have eliminated basic user errors, we suggest contacting a laundry engineer to investigate the problem.

Clean lint message on dryer

If the ‘clean lint’ message keeps showing up despite regular clearing, your lint drawer or door switch may need a quick reset. There could restricted airflow or a problem with the senor, which may require rectifying from an engineer.

How JLA can help if your commercial laundry equipment breaks down

As the UK’s leading laundry equipment supplier, our nationwide network of inhouse reactive engineers can help get your commercial laundry equipment back up and running. And even if your equipment is from another supplier, get in touch as we can likely still help.

Nationwide coverage
Our UK-wide network of local engineers ensures fast, reliable repairs for commercial washers and dryers, even in remote areas, delivering consistent service across multi site operations.

Rapid response
With a large team or expertly trained, in-house engineers, we provide quick, efficient call outs backed by expert technical support, ensuring your equipment is restored with minimal downtime.

Industry leading service
We focus on keeping your laundry systems running smoothly, with customer focused engineers and support teams dedicated to delivering high quality, hassle free service.

Full compliance
With 50+ years of expertise, we ensure every repair meets all relevant regulations and standards, giving you complete peace of mind that your equipment remains fully compliant.

Extensive parts availability
Our large stock of parts for multiple makes and models allows us to complete a wide range of repairs quickly and effectively.

Contact an expert today to see how JLA can help.

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George Barclay

George Barclay

Laundry Expert

Head of Installations George joined JLA as an apprentice service engineer in 2011. With years of experience in plumbing, engineering, electrical and mechanical engineering, he oversees the delivery of safe, compliant installations.

George is Gas qualified for both laundry and COMCAT 1, 2, 3, 5, and holds IOSH Managing Safety and 17th edition accreditation.

Read George's full profile

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